Cancel dispute
Cancels an open dispute when it must be abandoned without a normal business resolution.
Business object
Cancel dispute
Business lifecycle
Updated state
Vue d’ensemble
Cancels an open dispute when it must be abandoned without a normal business resolution.
Exemple
Cancel a dispute opened in error or withdrawn before investigation.
Parameters 1
dispute
Open dispute to update, resolve, or cancel.
Outputs 1
dispute
Canonical dispute after update or resolution.
Behavior
The dispute is retained but moves through its cancellation transition.
Key point The node applies a canonical business operation: it does not bypass the object's lifecycle and fails when the requested transition is incompatible with the current state.
Limits and responsibilities
- Cancellation must not be used to hide a resolution that already occurred.
- External or financial effects already produced still need to be handled separately.