Update dispute
Updates the scope of an open dispute: disputed subjects, amount, and contextual objects.
Business object
Update dispute
Business lifecycle
Updated state
Vue d’ensemble
Updates the scope of an open dispute: disputed subjects, amount, and contextual objects.
Exemple
Add a related invoice and adjust the disputed amount after receiving new information from the customer.
Parameters 4
dispute
Open dispute to update, resolve, or cancel.
subjects
Business objects or subjects currently disputed in the dispute.
amount_disputed
Amount currently disputed, expressed in minor currency units.
related_objects
Business objects associated with the resolution, for example credit note, refund, or replacement when the contract allows it.
Outputs 1
dispute
Canonical dispute after update or resolution.
Behavior
The node preserves the same dispute while updating the items covered by the disagreement.
Key point The node applies a canonical business operation: it does not bypass the object's lifecycle and fails when the requested transition is incompatible with the current state.
Limits and responsibilities
- An update does not close the dispute.
- Amounts and associated objects must remain consistent with the business case actually being disputed.